1 reviews | Active since Dec 2016

02 Dec 2016, 11:35

I Owe Medihelp for What?

<p>Medihelp suspended my services for three months and threatened to terminate my membership ( ********** ) so i told them to go ahead since i had been paying my medical bills from my own pocket anyway even though i still had savings. Now they have terminated me and they wany the outstanding money from when i was unemployed and unable to pay premiums. I would understand if i had access to some benefits during that period but I did not. I need to understand what exactly I would be paying Medihelp for if they were not giving me any service for that period?</p>

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Replies (1)
Medihelp
Medihelp's reply02 Dec 2016, 12:09
Official

Dear omogol-ma-atic-ditaunyane

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care