tK
thea K

1 reviews | Active since Feb 2014

06 May 2020, 21:37

I am no one to be messed with

How is it possible that they ask you about your pre existing conditions that was provided to them by discovery, I disclosed heartburn that I have without there ever being diagnoses to confirm the origin, now they decline me all medicine to do with that, I waited 3 months and still they extended and exclude it for a year, yet there was no previous notes made about this new condition not diagnosed by any doctor, then they waste your money on covering you for maternity and prostate who again that won't be used by a 53 year old female, this company are ********** , those needs to be taken to court

0
Replies (1)
Medihelp
Medihelp's reply07 May 2020, 08:25
Official
Dear thea K

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care