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cheslyn R

1 reviews | Active since Aug 2021

23 Jan 2025, 14:48

Huge disappointment.

I have made an addition to my dependants. on 25 November 2024 i paid my normal subscription for the end of November 5706 end of December the addition cost me 900 so 6606 goes off. January comes they suspend my account saying i owe them 1600 for fees that is going up effective 1 January 2025 but need to be paid December because you paying in advance. have your heard such *******.

My two year old is sick I've been with medihelp for at least 4 years now. i must fork money out of my pocket to pay doctors when i pay these people money every month.

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Replies (1)
Medihelp
Medihelp's reply02 Feb 2025, 16:12
Official
Dear Cheslyn R

Thank you for your enquiry.

Medihelp furnished you with comprehensive feedback regarding your complaint, per email on 24 January 2025. 

Kind regards

Medihelp Customer Care