KG
Kim G

1 reviews | Active since Sept 2017

24 Mar 2021, 15:25

Horrible service !

Horrified to say the least ! At a time when Covid hit so many people so hard , you cant even consider reinstatement when someone offers to pay the premiums up immediately ???? One must reapply with more underwriting and exclusions and God knows what else ! So unfortunate ! Really shameful! And you took all but and hour to review an appeal !

0
Replies (1)
Medihelp
Medihelp's reply25 Mar 2021, 07:46
Official
Dear Kim G

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care