JH
Joanna H

1 reviews | Active since Feb 2010

27 Sept 2018, 16:25

Held to ransom by medical aid

We have been with medihelp for 11 years now and we are looking to downgrade our full plan to a hospital plan due to financial constraints and they are refusing to do so. They say its full cover or none... What the hell??? We are being held ransom by them?!!!

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Replies (1)
Medihelp
Medihelp's reply28 Sept 2018, 08:44
Official

Dear Joanna99

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care