JP
Jancke P

1 reviews | Active since Jun 2017

07 Dec 2018, 16:20

Heila Snygans AWESOME service

I would just like to give a Big THANKS to Heila Snygans. I phoned in on the 29 November 2018 regarding a family emergency. Being very emotional and stressed Heila calmly explain to me what I need to do and what will happen when, ens. If it was not for her I think, I would have still be running around. AWESOME service.

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Replies (1)
Medihelp
Medihelp's reply10 Dec 2018, 11:10
Official
Hello JanckePetzer

Thank you for the compliment.

It is always a pleasure to receive such positive feedback from a member. Medihelp's persistent endeavours to render excellent service and support to our members and to provide peace of mind when it matters most, form the foundation of our success.

Medihelp is confronted with new challenges every day and the fact that you are thankful for the financial support, security and peace of mind provided by the Scheme, stress the fact that Medihelp strives to succeed in its purpose. 

I have escalated your message to Heila Snygans as well as her direct supervisor, in order to ensure that she receives the recognition she deserves.

Please be assured of the scheme’s continuous support in the future.   

Kind regards

Medihelp Customer Care