1 reviews | Active since Jun 2010
Full consultation cost
As during the past couple of years I phoned dr Breytenbach's rooms for a prescription on a known condition which repeats every year. I was told earlier it is not necessary to visit her rooms as she knows my condition and can just repeat the normal prescription. On finding it costs me a full consultation, I phoned and was told that this is the contract with the medical aid.<br> <br> I was told that the doctor would look at it again, and will come back to me. My intention was to ask for a reduced cost to cover her time for writing the prescription. Unfortunately the doctor did not come back to me.<br> <br> I am afraid if the medical aid, to which I contribute a few thousand rand every month, has such a contract, I cannot do much about it, BUT in the end I am the client and would like to raise my voice against this malpractice.<br> <br> Hope there are more complaints like this, so that we can change this misuse of the system..<br> <br>
Thank you for writing to us.
Your complaint was referred to our client service department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Best regards,
Thank you for writing to us.
Your complaint was referred to our client service department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Best regards,
