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farhaan B

1 reviews | Active since Feb 2014

30 Jun 2023, 19:59

FORMULARY RUN AROUND

MEDIHELP HAS THE BEST TACTICS TO MAKE PATIENTS THAT ARE ILL AND FRAGILE TO RUN AROUND BETWEEN THE SCHEME AND THE DOCTOR... THE RECENT QUERY RAISED WITH REGARDS TO THE DUFORZIG 10MG. REFER TO MAIL REFERENCE. THE FOLLOWING POINTS DOES NOT MAKE SENSE. 1. WHEN INITIALLY QUERING FORMULARY THE BASIC LIST WAS SENT TO BE AS DISPUTED IN MY MAIL. 2. I SUPP**** MY DOCOTR WITH LIST AND HE PRISCRIBED ACCORDINGLY WITH THW ABOVE ITEM BEING ONE OF THEM. 3. NO WHERE DOES IT DISCLOSE WHICH SPECIFIC OPTION DOES THE FORMULARY APPLY TO NOR DOES IT SHOW WHAT DOES CONSIDER AS PMB OR NOT. 4. MEDIHELP DOES NOT HAVE A FORMULARY YET WHEN THEY ISSUE A FORMULARY AND WE SRIPT ACCORDINGLY IT GETS DECLINED. 5. SUPPLY A FORMULARY THAT APPLIES SPECIFICALLY TO MY PLAN FOR ALL 26 CHRONIC CODITIONS. THIS TACTIC IS A ISSUE OF POSSIBLY HAVING THE MEMBER PAY FOR MEDS THAT COULD HAVE POTIENTIALLY BEEN PAID HAD THE SCHEME MADE KNOWN THE FORMULARY. 6. STROP BEING DOCTORS AND START CARING FOR PATIENTS 7. PLEASE SUPPLY AN ANSWER AS TO WHY I WAS SENT THE INITIAL FORMULARY IF IT IS NO USE TO ME.

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Replies (1)
Medihelp
Medihelp's reply03 Jul 2023, 07:07
Official
 Dear Farhaan B
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care 

Best regards,