DF
Dirkie F
1 reviews | Active since Oct 2019
21 Apr 2020, 23:55
False promises and information
I am highly upset with medihelp. I phoned to informed them that my doctor want to do a helicobacter pylori testin me. So I asked if I need to get approval for the test, I was informed no approval is needed I can just go with my doctors letter and get it done. Know that I have went for the test. They simply dont want to pay for it. Full of stories I am highly upset with this medical aid every time there is an problem. So sick of it!!!
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Replies (1)Medihelp's replyOfficial
22 Apr 2020, 09:43Dear Dirkie F
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply22 Apr 2020, 09:43
Official
Dear Dirkie F
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
