KL
Kelly L
1 reviews | Active since May 2015
04 May 2015, 15:27
Extra Month charged after termination of account
In April 2015 I had contacted Medihelp to inform them that I would be cancelling my medical aid as I am leaving the country.<br> I asked them to debit April and May's instalment in one as my account will be closed on 12/05/2015.<br> They have now debited 3 months off of my account! It would be lovely if I could get through to anyone top query the issue but I have been hold for 45 minutes at a time during the course of the day.<br> <br> Medihelp you are by far the most frustrating company I have ever dealt with. <br>
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Replies (1)Medihelp's replyOfficial
05 May 2015, 09:28Hello KellyJL,
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Medihelp's reply05 May 2015, 09:28
Official
Hello KellyJL,
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
