1 reviews | Active since Mar 2017

13 Apr 2017, 14:40

Excellent Membership Service

<p>I received excellent membership service from Rosie at Medihelp's customer care centre today. She was knowledgeable on the process queried and very committed to having my query addressed and resolved speedily. Most medical aid companies do not take members as seriously once they have signed up with the scheme, but Medihelp delivers committed customer service from the point of sale through to long term members and clearly values client retention and five star service. Thank you Rosie for the stellar job!</p>

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Replies (1)
Medihelp
Medihelp's reply19 Apr 2017, 09:33
Official

Dear LorenKoutsouvelis

Thank you for taking the time to post this positive feedback.

One of our core values is to be rigorous in our service to our clients and I have proudly taken note that Rosie exhibits this value.

We look forward to many more positive interactions with yourself.

Kind regards

Medihelp Customer Care