1 reviews | Active since Sept 2013
Escalation on unpaid claims
My dad used to be a member of Medihelp (of which I had consent on his membership). I sent through an email escalation 3 weeks back due to a late notification penalty fee that was app**** on his hospital account for his last admission back in 2015. I have yet to receive a response to my email. I sent a second one and am still waiting! I would like an immediate response and resolution to this matter as he has debt collectors contacting him endlessly!
MH ********** Hospital enquiry (W ********** 01174)
Please contact me via email as I am currently out the country
Dear starsky
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Dear starsky
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care