1 reviews | Active since Jul 2016
enquiry
<p>Hi, to whom it concern</p> <p> </p> <p>Hope you well, it seems even after my cancelation of my payments to your medical scheme, i still encounter problems. my family reside in Bredasdorp, we went to Dr B Saayman, as his clients was refered to Dr P Bosch and now Dr P Bosch sends me a letter I owe him money as I didnt pay the bill of R670-00. Dr P Bosch telephone number is +27 28 ********** and Dr B Saayman telephone number is+27 28 ********** ,sort this out as this happened while I paid you to cover my medical needs. Its now February 2017, these people send me a message I owe them 90 days plus.</p>
Dear Manny1472
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Dear Manny1472
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Dear Manny1472
As confirmed via email Medihelp never received an account for Dr Bosch during your membership period and therefore no benefits can be considered towards the account as it is now outside of the four month submission period allowed by the rules of the scheme.
Kind regards
Medihelp Customer Care
Dear Manny1472
As confirmed via email Medihelp never received an account for Dr Bosch during your membership period and therefore no benefits can be considered towards the account as it is now outside of the four month submission period allowed by the rules of the scheme.
Kind regards
Medihelp Customer Care
Good day
So how do you expect me to pay for something when I was under you, and you medihelp took word from a person who work with the accounts not even by evidence but by word, what type of easy out way , as you think you busy with a fool, i will not pay for something where i did not slip up, if i did get an account, i would have sent it to you as you were my medical aid at that point. now you tell me its past the four month time to pay this, I am sorry but someone slipped up and it was not me, cause it was the responsiblility of Dr Bosch account department to send it to you, now you tell me she said she did send it, and i tell you now, this is a slip up by them, cause i believe if she did send it to you, then you would 've sorted it out, but even you took word from her , i mean word that she send me the account, next time ask evidence and that the email was delivered.
Good day
So how do you expect me to pay for something when I was under you, and you medihelp took word from a person who work with the accounts not even by evidence but by word, what type of easy out way , as you think you busy with a fool, i will not pay for something where i did not slip up, if i did get an account, i would have sent it to you as you were my medical aid at that point. now you tell me its past the four month time to pay this, I am sorry but someone slipped up and it was not me, cause it was the responsiblility of Dr Bosch account department to send it to you, now you tell me she said she did send it, and i tell you now, this is a slip up by them, cause i believe if she did send it to you, then you would 've sorted it out, but even you took word from her , i mean word that she send me the account, next time ask evidence and that the email was delivered.
Dear Manny1472
As communicated to you on 27 February 2017 it remains the duty of a member to obtain any account from suppliers and ensure that the claim is submitted within the prescribed submission period. Medihelp thus stands by the previous funding decision and no benefits will be paid for this account.
Kind regards
Medihelp Customer Care
Dear Manny1472
As communicated to you on 27 February 2017 it remains the duty of a member to obtain any account from suppliers and ensure that the claim is submitted within the prescribed submission period. Medihelp thus stands by the previous funding decision and no benefits will be paid for this account.
Kind regards
Medihelp Customer Care
Dear Manny1472
As communicated to you on 27 February 2017 it remains the duty of a member to obtain any account from suppliers and ensure that the claim is submitted within the prescribed submission period. Medihelp thus stands by the previous funding decision and no benefits will be paid for this account.
Kind regards
Medihelp Customer Care
Dear Manny1472
As communicated to you on 27 February 2017 it remains the duty of a member to obtain any account from suppliers and ensure that the claim is submitted within the prescribed submission period. Medihelp thus stands by the previous funding decision and no benefits will be paid for this account.
Kind regards
Medihelp Customer Care