LM
Lelani M

1 reviews | Active since Nov 2016

03 Nov 2016, 08:40

Double standards

<p>I joined Medihelp in 2013. This year my husband had to get a knee opp. 2 months after the opp my husband was retrenched and i had to cancel our membership as i am the only breadwinner now.</p> <p> </p> <p>Medihelp emailed me and said that i have to pay them for the whole opp. Not long after i receuved the bill from medihelp the hospital and the doctors started phoning me for payment. </p> <p> </p> <p>How can medihelp cheat a person like that. What happened to all the monthly payments i made for 3 years. Wasnt thoe payments suppose to cover for the opp. </p> <p> </p> <p>I cant pay them and the suppliers.</p> <p> </p> <p>Medihelp debtor has been sending me letters that they are going to send this case to legal but when i send them the accounts i received they dint even email back. ****ty service provider and i never want to deal with them again</p>

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Replies (1)
Medihelp
Medihelp's reply03 Nov 2016, 12:53
Official

Dear lanidm

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Best regards,