HK
Hlengiwe K
1 reviews | Active since Feb 2013
08 Jan 2020, 13:56
Double debit
I am so disappointed in Medihelp's service. I missed a payment end of November and I made the payment by debit order and I send you proof of payment, which is also attached in this email.
End of December they double deduct, and fortunately for me, the salary was delayed again.
I am so not happy and sent cancellation form but no reply, it has been more that 24hrs
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Medihelp's replyOfficial
27 Jan 2020, 13:54Dear Hlengiwe K
Please accept Medihelp's apology for the delay in responding to your enquiry.
This response serves to confirm that Medihelp terminated your membership on 10 January 2020. The Scheme notified you thereof per SMS on 10 January 2020.
Kind regards
Medihelp Customer Care
Please accept Medihelp's apology for the delay in responding to your enquiry.
This response serves to confirm that Medihelp terminated your membership on 10 January 2020. The Scheme notified you thereof per SMS on 10 January 2020.
Kind regards
Medihelp Customer Care
Medihelp's reply27 Jan 2020, 13:54
Official
Dear Hlengiwe K
Please accept Medihelp's apology for the delay in responding to your enquiry.
This response serves to confirm that Medihelp terminated your membership on 10 January 2020. The Scheme notified you thereof per SMS on 10 January 2020.
Kind regards
Medihelp Customer Care
Please accept Medihelp's apology for the delay in responding to your enquiry.
This response serves to confirm that Medihelp terminated your membership on 10 January 2020. The Scheme notified you thereof per SMS on 10 January 2020.
Kind regards
Medihelp Customer Care