1 reviews | Active since May 2016

29 Sept 2020, 13:52

****DONT USE THEM****

****DONT USE THEM****

I came across the below and on point, you will get charged for anything and everything service from Medihelp is terrible, I was notified 4 months after my debit order had a bounce that I must pay it but ALSO CHARGE THE interest which they said it must also be paid, Its not my fault i was notified late as I was changing over medical aids, as Medihelp increase is crazy with no service, I then paid the full amount with in the same month, i now get handed over for the interest payable, ill rather die before paying Medihelp, the thing is this starts with Management and people hiding behind there emails

**I wonder if I can give a zero rating cause that’s what they deserve. If you are looking for a medical aid don’t go with Medihelp. You will be tied up with red tape for days. And don’t even try to get hold of Management. I don’t think there is any.**

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Replies (1)
Medihelp
Medihelp's reply30 Sept 2020, 06:06
Official
Dear Glen W

Thank you for taking the time to bring your complaint to our attention. 

The contents of your complaint have been noted and referred to the relevant department for urgent investigation and a consultant will contact you shortly.

Kind regards

Medihelp Customer Care