VB
Vanessa B
1 reviews | Active since Jan 2021
30 Apr 2022, 20:36
Don’t use Medihelp.
After not being able to afford my medical Aid and being without cover for a month when I could not pay the premium I cancelled the next month and now I am being harassed to pay the 2 premiums to them even though I had no claims and no cover. I’m even being charged interest now on the amount.
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Replies (1)
Medihelp's replyOfficial
03 May 2022, 12:27 Dear Vanessa B
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply03 May 2022, 12:27
Official
Dear Vanessa B
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,