Do you have an accounts department??

Item: Medihelp
Rating: 1
Author: Jeanie N

Absolutely useless when you need assistance from the accounts department. I have emailed them on 22 December 2024, and to date I have not received feedback. When you call them you hold the line forever before the call is dropped.

Helpful (0)

Replies (3)

Medihelp's replyOfficial

13 Feb 2025, 13:47

Dear Jeanie

Thank you for taking the time to bring your complaint to our attention. We have noted its contents and are currently investigating the matter.

One of our consultants will respond to the complaint.

Kind regards

Medihelp Customer Care

Medihelp's reply13 Feb 2025, 13:47

Official

Jeanie N's updateReviewer Update

13 Feb 2025, 13:49

Please refer to call reference T***9

Jeanie N's update13 Feb 2025, 13:49

Reviewer Update

Please refer to call reference T***9

Medihelp's replyOfficial

13 Feb 2025, 13:56

Dear Jeanie

Thank you for providing Medihelp with the call reference number. We will handle your enquiry accordingly and provide feedback.

Kind regards

Medihelp Customer Care

Medihelp's reply13 Feb 2025, 13:56

Official

Dear Jeanie

Thank you for providing Medihelp with the call reference number. We will handle your enquiry accordingly and provide feedback.

Kind regards

Medihelp Customer Care