Do not use Medihelp

I’m coming here for the same service provider. Medihelp is the worst medical aid ever. They refuse to pay for an operation I did when I was hospitalised, all treatment under hospitalisation is supposed to be 100% covered. Secondly, they only paid the lab R100 out of a 1k bill for tests saying my funds are exhausted, how so when I’ve barely used my medical aid apart from fetching contraceptives ? Terrible