DO NOT MOVE TO MEDIHELP!!!

Dear Medihelp<br> <br> After 3 and a half hours of driving around we are finally home as your service is absolutely appalling! I have been paying on average R2000 per month for medical aid over the past 5 years, so imagine my surprise, when I had an emergency for my husband this evening and had to drive to 4 different hospitals as you removed the eligible hospitals one by one from my network options, WITHOUT LETTING ME KNOW. <br> <br> Finally, we went on your dear little mobile application, saw that Garden City is still eligible, and wait for it.... You are subscribed, but do not pay them either!!! After showing them the screenshot, they finally agreed to help with our emergency. Luckily I have enough proof to show that they are on my \provider"list. Do not even contact me about an account if any. <br> <br> How do you operate like this? And how disappointing. In exactly 7 days"