DM
Duncan M

1 reviews | Active since Feb 2009

25 Oct 2017, 11:05

Do not ever think of taking out this medical aid or even request a quote

A couple of months I was shopping around for a medical aid. I received a quote from Medihelp which initially impressed me, few days later after reading online reviews about their bad reputation, I got another fantastic offer that I could afford. And offer way better than what was offered by MediHelp. I sent them an email to cancel the membership and they acknowledged receiving it. Later, I got an email and phone calls that I am still bound to pay them the membership fees and should I fail to do so they will hand me over. They were not even open to negotiate how can I make payments for this service that I never used. This company seems to be desperate. Do not ever consider this company. They are bad news.

0
Replies (1)
Medihelp
Medihelp's reply26 Oct 2017, 08:24
Official

Dear taste

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our debtors consultants.

Kind regards

Medihelp Customer Care