Disgusting Service Medihelp. Clients Beware.

There were issues regarding our membership. We spoke to Nadia regarding these issues and provided the information she required. Today we receive a collections notice from shari-yenta bowman which was an inflated amount. We called in to inquire and was put thru to Nadia. She was extremely rude so we asked to speak to her supervisor Antoinette. Nadia then says that her supervisor sits next to her and listen to all the conversations and DOESNOT want to speak to us. Antoinette blankly REFUSED to speak to us.Then we asked for Her supervisors Managers name willie merits whom we did not contact fearing we will get the same response. I might add that nadia gave us the information very sarcastically and being rather cynical. Sort of mocking us,as if to say that she is untouchable. I dont believe that clients should be treated in this derogatory fashion no matter the status of our accounts. We have been loyal members of the said for many years and it is unacceptable to be treated in this way. Clients need to be treated with respect at all times. even clients who pay thru attorneys are still paying your salary, so a little respect. Dont trivialize the problems faced by people.