KM
Kim M
1 reviews | Active since Dec 2021
20 Feb 2025, 12:06
DISGUSTING SERVICE
STAY AWAY!!! Worst experience I have ever had with a medical aid company or any company. I have been trying for 2 months to get a refund from them and sort out a medical bill. I just keep being sent from 1 person to another person each telling me a difference story. Then they say they didn’t receive the invoice from the supplier which I have proof that it has been submitted 3x. Disgusting service. You can also not talk to a manager at all!! An absolute nightmare. They shouldn’t be in the medical business.
Helpful (0)
Replies (3)0
Replies (3)
Medihelp's replyOfficial
20 Feb 2025, 12:11Dear Kim M
Thank you for taking the time to bring your complaint to our attention. We have noted its contents and are currently investigating the matter.
One of our consultants will respond to the complaint.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. We have noted its contents and are currently investigating the matter.
One of our consultants will respond to the complaint.
Kind regards
Medihelp Customer Care
Medihelp's reply20 Feb 2025, 12:11
Official
Dear Kim M
Thank you for taking the time to bring your complaint to our attention. We have noted its contents and are currently investigating the matter.
One of our consultants will respond to the complaint.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. We have noted its contents and are currently investigating the matter.
One of our consultants will respond to the complaint.
Kind regards
Medihelp Customer Care
KM
Kim M's updateReviewer Update
20 Feb 2025, 12:15This is just an AI response. Going by your track record absolutely NOTHING will be done !!!😡
KM
Kim M's update20 Feb 2025, 12:15
Reviewer Update
This is just an AI response. Going by your track record absolutely NOTHING will be done !!!😡
Medihelp's replyOfficial
20 Feb 2025, 12:20Dear Kim M
Your complaint is under investigation and will be responded to by one of our consultants. Kind regards Medihelp Customer Care
Your complaint is under investigation and will be responded to by one of our consultants. Kind regards Medihelp Customer Care
Medihelp's reply20 Feb 2025, 12:20
Official
Dear Kim M
Your complaint is under investigation and will be responded to by one of our consultants. Kind regards Medihelp Customer Care
Your complaint is under investigation and will be responded to by one of our consultants. Kind regards Medihelp Customer Care