AR
Antonio R
1 reviews | Active since Sept 2017
30 Oct 2024, 16:42
Disgusting Service
**one of the top medical aids in the country **Sign In to the Member Zone to make life easy. **Send an email to the Enquiries email address if you have a complaint or question…
All the above are questionable...
Emails sent to the *** address take WEEKS to be answered. And this happens regularly...
And this from a medical aid who claim their members are very happy with their service, yet HelloPeter shows a 2.6 Trust Index.
And now they hitting members with a 10.8% increase for 2025...
Roll on NHI!!
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Replies (1)
Medihelp's replyOfficial
31 Oct 2024, 05:08Dear Anztonio R
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply31 Oct 2024, 05:08
Official
Dear Anztonio R
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care