NS
Nicki S

1 reviews | Active since Oct 2013

12 Dec 2025, 12:09

DISGUSTING COMPANY!

I am absolutely disgusted with Medihelp!! They failed to cancel my membership when I requested (due to them NEARLY DOUBLING their monthly fees!), and yesterday I was SERVED! SERVED! In front of my child, in my home, a man comes to my door and serves me with papers!! What the hell?? Now I see they have also added on a whack of fees, which totals an additional R7000 in fees that I do not owe them!!! PLUS I must them back the money I used in my savings??? Are you people normal?? I will be taking this to the medical ombudsman! And don't reply with your usual standard reply that I see you reply to everyone.... we will investigate this matter. DISGUSTING COMPANY!!!

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Replies (1)
Medihelp
Medihelp's reply17 Dec 2025, 11:17
Official
Dear Nicki  
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care