GM
Gontse M

1 reviews | Active since Sept 2016

10 Jun 2022, 08:35

DISGUSTING

6 days later and my application form for a new born is still not attended to. I have filled in 4 different forms, spoke to 4 different people, sent the form 4 different times AND STILL NOTHING.

And this new baby needs medical intervention. And here Medihelp is playing possum. Imagine claims point.

Next stop is Ombudsman. I'm sick of this

Such disgusting service.

0
Replies (1)
Medihelp
Medihelp's reply10 Jun 2022, 09:30
Official
Dear Gontse M
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care