SM
Suzan M

1 reviews | Active since Feb 2015

24 Apr 2015, 10:48

DISGUSTED

I can't even begin to describe how disappointed and hurt I am by this medical aid people. They have managed to turn my life upside down and now I've decided, for the sake of not being blacklisted, I'm going to pay the monies they claim is owed by me. They refused to send me my welcome pack, UNTIL AFTER I had cancelled the medical aid, then after I cancelled, they decided to EVENTUALLY send me the welcome pack then claim that the cancellation had not happened... What? I now have to pay coz they have *********** staff member? Wow... For the sake of not being blacklisted, I've decided to pay but I'm unhappy and wouldn't recommend it to anyone I know. I'm beyond disgusted!!! Beyond!!!

0
Replies (1)
Medihelp
Medihelp's reply25 Apr 2015, 12:14
Official
Hello Suemvelase,

Your complaint was referred to our debtor's department for investigation and a consultant will contact you in this regard.

Kind regards

Medihelp Customer Care

Best regards,