FM
Fatima M
1 reviews | Active since Feb 2021
08 Nov 2023, 17:13
Disappointed!!!
Medihelp's service has really become very disappointing. It takes forever for queries to be responded to and when they do respond, the response is of such a sub standard nature that it is clear that the person on the other side has not app**** their mind to the issue.
These days all they do is decline with no real reason. What used to be covered for PMB has changed and does not make sense. It seems as this business is only about money and not about the client's well being.
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Replies (1)Medihelp's replyOfficial
09 Nov 2023, 06:50Dear Fatima M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply09 Nov 2023, 06:50
Official
Dear Fatima M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
