AG
Arina G

1 reviews | Active since Sept 2015

23 May 2017, 07:31

Denied hospital authorisation

<p>I have never in my life had to go through such a tragic incident.</p> <p>Last week and Wednesday i found out i was pregnant the morning and that afternoon i started bleeding so went to the emergency rooms at the hospital near us. Yesterday the gynie confirmed that i had a miscarriage and need to go into theatre so that they can clean it out as i am in so much pain. So Medihelp decided without talking to me to NOT give an authorized number so that i can go into theatre so in the end i went home with this pain and heartache i have never in my life experience such people that doesn't feel for you. I already lost the baby i never knew i had so it's not like you going to have to pay for labour etc. Pathetic service!!!! to top that up i am still bleeding so that i constantly need to change. I REALLY hope u don't do this to other people in the future.</p>

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Replies (1)
Medihelp
Medihelp's reply23 May 2017, 08:09
Official

Dear Arinagericke

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care