WN
Wendy N

1 reviews | Active since Oct 2012

03 Oct 2017, 08:44

Debited for cancelled medical aid

I requested to cancel medical aid a few days after I joined. I was advised to send my signature to cancel which I did. To my surprises I have been debited against my will an amount of 1 R1 944. I requested to be credited with immediate effect.

0
Replies (2)
Medihelp
Medihelp's reply03 Oct 2017, 09:21
Official

Dear ****jur

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

WN
Wendy N's update03 Oct 2017, 13:05
Reviewer Update
I have received feedback thank you and hope this will be resolved.