1 reviews | Active since Sept 2024
Daylight *******
If there was a rating lower than 1 that is what I would have selected. Medihelp specializes in robbing people. This is the worse medical aid I have ever been on. They do not fail to deduct the monthly instalments, but when you need a service provided there are issues, they don't cover even common dentistry. Everything requires co-payment. I cancelled my membership in July, they deducted the last installment in August, a week ago they sent me a message to pay R2160, do you think I work to just transfer money to you. I was advised that I have R8000 saving which all claims need to come from, since the beginning of the year, I haven’t been allowed to claim even R3000. From January till August, they have deducted over R28800 from me, but I haven't been allowed to even use up to R3000, now you send me a message to pay you R2160. I am not going to pay anything; this is daylight *******. You cannot continue to rob people like this, this is not right.
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
