BL
Beverly L

1 reviews | Active since Jul 2014

04 Aug 2017, 14:42

Cronic Meds Ridiculous! - Will look for another medical aid!

<p>Being in hospital recently and diagnosed with Bipolar</p> <p>As stated it covers cronic meds for Bipolar, but only 1 of my meds have been approved.</p> <p>Why was my Brintellex not approved??? Because its not on "your list".</p> <p>It is one of the new antidepressants and one of the best. Why dont you keep your lists updated and why is it not covered as part of my Bipolar treatment?</p> <p>Thinks its utter *******. </p> <p>Epitec - for Bipolar</p> <p>Brintellex - for Bipolar ( so does that constitute cronic? the both of them as Bipolar treatment )</p> <p>Not impressed and want this addressed. !!!</p>

0
Replies (2)
Medihelp
Medihelp's reply07 Aug 2017, 06:36
Official

Dear BevLangley

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

BL
Beverly L's update15 Aug 2017, 15:14
Reviewer Update
Still no response???? How long does it take to investigate?