****, constantly trying to find ways to decline claims

Terrible medical aid. Very good at taking your money, but when they have to approve aid they will come up with a million excuses to decline your hospital stay and refuse surgeries.

My mom only has a hospital plan. So unless you can fund every CT, MRI scan and doctor visit out of your own pocket to gather enough evidence to motivate why you need a surgery they will decline. Whether you are in pain or not. One code out of place, declined.

She has been in in pain for over two years now and hasn't been able to resolve because of exactly this reason. Now in hospital for over a week, with doctors still trying to motivate her surgery.

Scans aren't properly showing the issue, doctors think it is something different to what the scans show and are adamant that they will have to open up to investigate further and fix.

No go. Medihelp declines, mismatch between scans and what the doctor wants to do. Needs a full reason, treatment plan, etc before they assist. That while the patient is clearly in pain and has a medical issue.

I will be seeing you in court if anything happens to my family member because of your neglect to assist and needing more evidence. You are wasting money with all your nonsense scans and delays.

Not everything can be diagnosed with a scan. Sometimes that surgery is needed to investigate further.

Pathetic and not recommended to anyone