CN
Cindy N

1 reviews | Active since May 2017

15 May 2017, 15:44

Co-payment with no warning

<p>I am going for a sinus operation tomorrow, and only after 3pm today, I receive an sms saying that I have a co-payment of R1500.00 to pay tomorrow morning!</p> <p>They could at least warn people a week in advance!</p>

0
Replies (1)
Medihelp
Medihelp's reply16 May 2017, 07:24
Official

Dear cindyvdh1

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Best regards,