1 reviews | Active since Oct 2016
Chronic meds rejection complaint Followup
I already moved to another Medical aid, no need for a Medihelp consultant to make contact. I would just like to give an update on a previous complaint about Medihelp chronic medication application that was rejected. I moved to Discovery, being with them since January this year. Declared my Cholesterol chronic condition on the application when moving to Discovery, and they could have placed me on a year waiting period before considering to approve paying for the cholesterol meds. I Submitted application for chronic medication last week Friday. Saturday I received notice that the medication will be paid in full as it is a PMB condition. 10 Years on Medihelp and they had excuse upon excuse upon excuse upon excuse upon excuse not to pay for exactly the same meds, on exactly the same bloodwork tests. Every time you talked to a Medihelp consultant they had a different version of why they could not pay. Looks like I am with a medical aid now that actually takes care of their members.
Thank you for your enquiry. The content thereof has been noted.
Kind regards
Medihelp Customer Care
Thank you for your enquiry. The content thereof has been noted.
Kind regards
Medihelp Customer Care
