SB
Sean B
1 reviews | Active since May 2018
04 Oct 2022, 12:14
Change of Plan and join date
I have e mailed several times for a senior consultant at new membership or new business to contact me regarding my medical plan option which is wrong and i wanted it changed also the start date. Im getting silly e mails regarding benefits instead. My membership number is ***. Please can someone in the relevant department contact me .
Helpful (0)
Replies (3)0
Replies (3)
Medihelp's replyOfficial
04 Oct 2022, 13:37Dear Sean Button
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply04 Oct 2022, 13:37
Official
Dear Sean Button
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
SB
Sean B's updateReviewer Update
04 Oct 2022, 13:39A Senior Person Please !
SB
Sean B's update04 Oct 2022, 13:39
Reviewer Update
A Senior Person Please !
Medihelp's replyOfficial
05 Oct 2022, 08:39Dear Sean
A senior consultant did contact you on 4 October 2022 regarding this complaint.
Kind regards
Medihelp Customer Care
A senior consultant did contact you on 4 October 2022 regarding this complaint.
Kind regards
Medihelp Customer Care
Medihelp's reply05 Oct 2022, 08:39
Official
Dear Sean
A senior consultant did contact you on 4 October 2022 regarding this complaint.
Kind regards
Medihelp Customer Care
A senior consultant did contact you on 4 October 2022 regarding this complaint.
Kind regards
Medihelp Customer Care