1 reviews | Active since Mar 2019
Cancelling and entire family's medical aid with a 4months pregnant mom because you say she did not disclose she was on Antidepressants!!!!!! OUTRAGEOUS!!!!
I am absolutely appauled at how Medihelp can cancel an entire family's membership with a 4months pregnant woman when she turned to her medical aid provider for iron infusion and the policy gets canceled because she took antidepressants during a divorce!!!! Medihelp stayed that I did not disclose that I was suffering from depression or anxiety and after my GP stated that he only prescribed the medication during a stressful time I am not suffering from depression or anxiety!!! I am due in August and will struggle to get medical aid now!!! This is the worst thing I have ever heard of, you trust your medical aid to take care of you and you do this!!!! I will not let this go, you will be held liable should anything happen to me and my family!!
Thank you for taking the time to bring your complaint to our attention.
Due to a technical problem we could not acknowledge receipt of this complaint on the hellopeter website, but a consultant contacted you telephonically regarding this complaint.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention.
Due to a technical problem we could not acknowledge receipt of this complaint on the hellopeter website, but a consultant contacted you telephonically regarding this complaint.
Kind regards
Medihelp Customer Care
