MM
Mpho M

1 reviews | Active since Nov 2009

03 Oct 2018, 08:10

Cancelled cover but have been told that i owe

I just received a very disturbing sms from Medihelp telling me that I owe them R3528 after I had my cover cancelled over a month ago. I wasn't on a savings plan and hadn't used the cover in a while but still told that I owe them. I find this to be absurd and think this must be cleared ASAP

0
Replies (5)
Medihelp
Medihelp's reply03 Oct 2018, 08:44
Official

Dear Mpho Majoro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Medihelp
Medihelp's reply03 Oct 2018, 08:44
Official

Dear Mpho Majoro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Medihelp
Medihelp's reply03 Oct 2018, 08:44
Official

Dear Mpho Majoro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Medihelp
Medihelp's reply03 Oct 2018, 08:44
Official

Dear Mpho Majoro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Medihelp
Medihelp's reply03 Oct 2018, 08:44
Official

Dear Mpho Majoro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care