LB
Louis B
1 reviews | Active since Jun 2015
11 Feb 2020, 09:12
Beware of Medihelp/Medihell
I am a newish member of Medihelp, less than 12 months. I was booked for a small procedure but once trying to obtain authorization I was was declined as I did not disclose I had a different but similar ailment 7 years prior. I was with held my operation that could become life threatening and told it would be reviewed by the "non disclosure committee". I am referring their premiums to the "non premium commitee" now. I am sure there are other medical aids around.
Helpful (0)
Replies (2)0
Replies (2)Medihelp's replyOfficial
11 Feb 2020, 11:37Dear Louis B
Your complaint is being investigated and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Your complaint is being investigated and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply11 Feb 2020, 11:37
Official
Dear Louis B
Your complaint is being investigated and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Your complaint is being investigated and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Best regards,
LB
Louis B's updateReviewer Update
11 Feb 2020, 11:42I have just received feedback that my authorization has been denied. Probably after complaning on HelloPeter..... Keep Classy "Medihelp?"
LB
Louis B's update11 Feb 2020, 11:42
Reviewer Update
I have just received feedback that my authorization has been denied. Probably after complaning on HelloPeter..... Keep Classy "Medihelp?"
