LB
Louis B

1 reviews | Active since Jun 2015

11 Feb 2020, 09:12

Beware of Medihelp/Medihell

I am a newish member of Medihelp, less than 12 months. I was booked for a small procedure but once trying to obtain authorization I was was declined as I did not disclose I had a different but similar ailment 7 years prior. I was with held my operation that could become life threatening and told it would be reviewed by the "non disclosure committee". I am referring their premiums to the "non premium commitee" now. I am sure there are other medical aids around.

0
Replies (2)
Medihelp
Medihelp's reply11 Feb 2020, 11:37
Official
Dear Louis B

Your complaint is being investigated and feedback will be provided as soon as possible.
  
 Kind regards 
  
 Medihelp Customer Care

Best regards,

LB
Louis B's update11 Feb 2020, 11:42
Reviewer Update
I have just received feedback that my authorization has been denied. Probably after complaning on HelloPeter..... Keep Classy "Medihelp?"