lS
loraine S

1 reviews | Active since Aug 2014

26 Oct 2018, 08:11

Bad service still refusing to contact clients

I logged a complaint, with medihelp, and I still have had, no one neither broker nor medihelp contacting me. All I got was a message saying we will investigate. I have now sent more than 10 emails to both medihelp and Du preez finacial services.

0
Replies (2)
Medihelp
Medihelp's reply26 Oct 2018, 10:20
Official

Dear servepro

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

lS
loraine S's update26 Oct 2018, 10:30
Reviewer Update
Ok well I am awaiting your call, this was the same response as, the day before and yesterday.