SM
Suzan M
1 reviews | Active since Dec 2021
15 Nov 2022, 16:50
Bad service.
I app**** for medical aid cover mid September and I paid first premium in advance on the 6th of October. With no medical aid card and bad service I received. I then requested cancellation 1st of November with immediate effect. I only took over the counter medication for 250 from a premium of R2500. Now they insist i keep a cover until end of November and pay a premium. I'm getting a new medical aid and I don't want ther cover anymore.
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Replies (2)
Medihelp's replyOfficial
15 Nov 2022, 17:13Dear Suzan M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply15 Nov 2022, 17:13
Official
Dear Suzan M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's replyOfficial
16 Nov 2022, 10:50Dear Suzan M
Your complaint is currently being investigated and feedback will be provided to you upon completion. Kind regards Medihelp Customer Care
Your complaint is currently being investigated and feedback will be provided to you upon completion. Kind regards Medihelp Customer Care
Medihelp's reply16 Nov 2022, 10:50
Official
Dear Suzan M
Your complaint is currently being investigated and feedback will be provided to you upon completion. Kind regards Medihelp Customer Care
Your complaint is currently being investigated and feedback will be provided to you upon completion. Kind regards Medihelp Customer Care