bad service and not complying to FICA law

Mr Richard Meyer joined membership to Medihelp he came over from Platinum health he is main member and his mother. So he would like to join his fiance. So they did not consult with him telling him there would be ekstra charges to his mothers fees a swell as his fiances fees so the amount cam to R8000.00 per month. There was nothing discussed with him he only found it out afterwards on his own. As far as FICA law you have to consult the correct information to a client.

There was also a breach of contract from the side of Medihelp So Mr Meyer ask his fiance to be taken of and they had to pay back the money with immediate effect plus the top up on his mothers fees and they did not do that. They also did not send a letter to say his fiance was taken off and what his new fees will be every month. There service is very bad and he wants that money to be paid back immediately. They do not provide the correct information to there customers and i will not advice anybody to join Medihelp. Like i feel now i want to cancel everything ,

I want my money back and they are very incompentant