Bad service
It takes medihelp 5 working days to request my GP's contact details. They need to investigate a PMB condition. I phoned EVERYDAY so far and only on day 5 they think of asking me these details. Terrible service from Medihelp
Helpful (0)
Replies (4)0
Replies (4)
Medihelp's replyOfficial
20 Mar 2018, 10:57Dear jana-van-rhyn
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply20 Mar 2018, 10:57
Official
Dear jana-van-rhyn
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's replyOfficial
20 Mar 2018, 10:57Dear jana-van-rhyn
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply20 Mar 2018, 10:57
Official
Dear jana-van-rhyn
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
's updateReviewer Update
20 Mar 2018, 14:41Still no reply and I have to get treatment! Sorry Medihelp but this is unacceptable!!
's update20 Mar 2018, 14:41
Reviewer Update
Still no reply and I have to get treatment! Sorry Medihelp but this is unacceptable!!
's updateReviewer Update
22 Mar 2018, 07:12Wow so Medihelp rejecting a PMB condition because I did not disclose my husband broke his leg. AFTER our application date. I hope Medihelp realises I will report this to the board of medical schemes
's update22 Mar 2018, 07:12
Reviewer Update
Wow so Medihelp rejecting a PMB condition because I did not disclose my husband broke his leg. AFTER our application date. I hope Medihelp realises I will report this to the board of medical schemes