PB
Peet B

1 reviews | Active since Jun 2015

08 Mar 2025, 15:59

Bad customer service

I Have to go for a operation on my shoulder, and they keep on refusing 2 codes, even with Dr Referral note,my broker has been fighting this for more than 2 weeks in the meantime i must suffer pain in the shoulder because of Medihelp lack of care for there clients

0
Replies (1)
Medihelp
Medihelp's reply10 Mar 2025, 07:46
Official
Dear Peet

Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care