JG
Justin G
1 reviews | Active since Nov 2009
09 Dec 2018, 19:51
Awesome service
Recently I went through a bit of a rough road financially. I just want to commend the staff of Medihelp and especially Annemarie Erasmus for understanding my problem and being patient with me until I was back on my feet.
I can confidently say that unlike other companies Medihelp knows exactly what customer service is.
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Replies (1)
Medihelp's replyOfficial
10 Dec 2018, 11:26Hello justing69
Thank you for the compliment.
It is always a pleasure to receive such positive feedback from a member and Medihelp is honoured to have you as part of our family. Our persistent endeavours to render excellent service and support to our members and to provide peace of mind when it matters most, form the foundation of Medihelp's success.
Medihelp is confronted with new challenges every day and the fact that you are thankful for the financial support, security and peace of mind provided by the Scheme, stress the fact that Medihelp strives to succeed in its purpose.
I have escalated your message to Annemarie Erasmus as well as her direct supervisor, in order to ensure that she receives the recognition she deserves.
Please be assured of the scheme’s continuous support in the future.
Kind regards
Medihelp Customer Care
Thank you for the compliment.
It is always a pleasure to receive such positive feedback from a member and Medihelp is honoured to have you as part of our family. Our persistent endeavours to render excellent service and support to our members and to provide peace of mind when it matters most, form the foundation of Medihelp's success.
Medihelp is confronted with new challenges every day and the fact that you are thankful for the financial support, security and peace of mind provided by the Scheme, stress the fact that Medihelp strives to succeed in its purpose.
I have escalated your message to Annemarie Erasmus as well as her direct supervisor, in order to ensure that she receives the recognition she deserves.
Please be assured of the scheme’s continuous support in the future.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply10 Dec 2018, 11:26
Official
Hello justing69
Thank you for the compliment.
It is always a pleasure to receive such positive feedback from a member and Medihelp is honoured to have you as part of our family. Our persistent endeavours to render excellent service and support to our members and to provide peace of mind when it matters most, form the foundation of Medihelp's success.
Medihelp is confronted with new challenges every day and the fact that you are thankful for the financial support, security and peace of mind provided by the Scheme, stress the fact that Medihelp strives to succeed in its purpose.
I have escalated your message to Annemarie Erasmus as well as her direct supervisor, in order to ensure that she receives the recognition she deserves.
Please be assured of the scheme’s continuous support in the future.
Kind regards
Medihelp Customer Care
Thank you for the compliment.
It is always a pleasure to receive such positive feedback from a member and Medihelp is honoured to have you as part of our family. Our persistent endeavours to render excellent service and support to our members and to provide peace of mind when it matters most, form the foundation of Medihelp's success.
Medihelp is confronted with new challenges every day and the fact that you are thankful for the financial support, security and peace of mind provided by the Scheme, stress the fact that Medihelp strives to succeed in its purpose.
I have escalated your message to Annemarie Erasmus as well as her direct supervisor, in order to ensure that she receives the recognition she deserves.
Please be assured of the scheme’s continuous support in the future.
Kind regards
Medihelp Customer Care
Best regards,