AVOID, AVOID, AVOID!!!

This is surely the WORST MEDICAL AID ever. If you value your sanity, STAY FAR AWAY form this bunch of *********** people.

My husband was admitted to hospital in December from the Emergency Room, yet they refuse to pay for the Emergency Room visit and the hospital account that comes with it. MY HUSBAND COULD HARDLY BREATH AND HAD SEVERE CHEST PAIN AND NEEDED URGENT MEDICAL TREATMENT!!! He was so bad that they admitted him.

Pneumonia had been suspected, and he was admitted to hospital for 4 days.

Below is Medihelp's own words that ER visits will be covered if one is admitted: "The medical scheme will only consider benefits if the patient visits the facility as a result of an emergency/trauma as confirmed by the attending general practitioner, and is admitted to the hospital or if the patient receives a recognised medical procedure at the emergency facility."

They have refused to pay this account, the managers are useless and uncaring, the staff just don't care. Medihelp does not care about their clients and my husband will now be canceling this useless medical aid.

So basically you need urgent medical care and they can't be bothered to pay for it.

This medical aid is overpriced and quite frankly a joke.