CC
Chan C

1 reviews | Active since Nov 2017

15 Aug 2018, 12:16

APPALLING SERVICE AND ****** MEDICAL SCHEME

If anyone has ever considered Medihelp as a medical aid scheme...... Please do not opt for this medical aid. They rip people off their money and they are very unprofessional. when you have to make a payment on you medical aid (in the case of a deceased member) they harass the family to make a payment, threatening with legal action and not once requesting executor or estate details, however when they owe the family money, they refuse to give any information and then force you to send executor details. They are unprofessional and a ****** medical aid

0
Replies (1)
Medihelp
Medihelp's reply15 Aug 2018, 13:55
Official

Dear chantyvav

Thank you for your enquiry.

In order for the Scheme to attend to your complaint, you are kindly requested to furnish Medihelp with the membership number or identity number of the principal member.

Upon receipt of the relevant information your enquiry will be investigated.

Kind regards

Medihelp Customer Care