1 reviews | Active since Feb 2022
Appalling medical aid! Stay away from Medihelp!!!
They don't even deserve the one star! Disgusting customer service and appalling attitudes towards customers with little to no communication!!! My membership was terminated as they said I did not disclose a POSSIBLE hearing impairment with my 1 year old! Yes I said POSSIBLE... If that wasn't bad enough, the first time I even heard of this POSSIBILITY, was after my online application had already been processed!!! So my membership was terminated for not disclosing a possible condition and for not being able to predict the future! They are extremely unhelpful and honestly are an embarrassment of a medical aid! R4600+ per month is no small change and I WOULD NOT RECOMMEND THEM TO ANYONE! So disgusted and shocked by this outcome! And I won't even get started with the attitude I received over the phone... What a joke!!! You should be ashamed of yourselves for taking advantage of your costumers and not being there for them when they need you the most!!!
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
