MR
Melanie R

1 reviews | Active since Jun 2015

02 Aug 2017, 11:49

Always there when I need them

<p>And I need them a lot. Really. This is the only medical aid I have ever been on and they are life savers. I've had a heart transplant 10 years ago and these people have been with me all the way. They do not make 1 cent from me as my monthly medication alone is double the premium I pay, which is a lot! Each year I have to go for a check up which involves a cardiac biopsy and a whole bunch of other tests. I never need to worry about paying a single cent, Medihelp has me covered! About two weeks ago I had some complications and spent more than a week in ICU, numerous tests and procedures being done and tons of different doctors asking for payment. My ICU stay alone was more than R43000 and Medihelp paid everything. When it comes to medical bills, I never have to worry, because I am with the medical aid who has my back. Thank you Medihelp for always being there when I need you!</p>

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Replies (1)
Medihelp
Medihelp's reply02 Aug 2017, 13:46
Official

Dear Melanie131

Thank you for taking the time to post this compliment.

As we are confronted with new challenges every day, it is always a pleasure to get such encouraging feedback from our members.

Please be assured that Medihelp regards your peace of mind as a priority, which is why we always aim to compose the Scheme’s benefit options and subscriptions in a way that will ensure the Scheme’s continued viability, while offering members the best possible benefits for medical services.

We look forward to many more positive interaction with you.

Kind regards

Medihelp Customer Care

Best regards,