Always and issue with benefits payment and statements - very difficult to resolve issues

Every month I have to contact them to correct / reverse claims - business is so widely spread across units i.e. oncology vs dentistry ve optometry, that it takes forever and huge amounts of patience to resolve the simplest of issues.

If you are a member - go thorugh your statements with a fine tooth comb or you will not receive benefits you are due. medical aids will do / try anything to not pay out benefits...